Medical Secretary, Birmingham

Salary: On Application

Date Posted: 13 August 2019

Job Type: Full Time

Job Role

Cosmetics Clinic are looking for a Medical Secretary

Essential Criteria:

  •  Experience in a NHS medical setting and in private medical practice


Role and Responsibilities:

• Day to day organisational, secretarial and administrative duties including data entry and maintenance of the CRM system
• Showing clients from one space to another in the clinic, as required

• Maintaining the neatness and tidiness of the medical space, office and waiting area, ensuring they are kept to a professional standard at all times 
• Meeting and greeting clients and making drinks when requested for clients and staff, ensuring client appointments for follow up and giving appropriate information sheets and appointment cards
• Calling patients, confirming appointments and discussing treatments where appropriate including clients that have expressed an interest and may eventually become a patient
• Ensuring clients have relevant information; responding to enquiries about products and services quickly and efficiently
• Personal assistant to the doctors in all clerical duties to ensure the smooth running of his/her service
• Ensuring medical treatment plans are systemised and templated 
• Ensuring medical treatment plans and all relevant paperwork are issued to all patients post consultation 
• Liaising with all patients for post care and follow up appointments
• Writing letters and completing administrative duties for the doctors
• Monitoring and maintaining the doctors calendar and schedule 
• Monitoring, maintaining and developing the CRM system ensuring it is an effective tool for productivity
• Monitoring all medical stock, ordering stock as and when required, ensuring prescriptions are recorded and up to date in partnership with the Medical Assistant
• Liaising with pharmacies for products in collaboration with the Medical Assistant
• Representing the Brand and being Brand Ambassador at all times
• Demonstrate a willingness to adapt working hours and locations depending on requirements 
• Utilise extensive office administration skills to automate and automatically perform routine tasks
• Filing/ scanning/ photocopying 
• Typing of all clinical letters and medical reports
• Invoicing patients and taking payments as appropriate
• Arranging both internal and external meetings and composing minutes’ meetings where appropriate and when requested
• To oversee the training of staff and doctors and monitor the development of CPD for all staff for CQC purposes
• Opening and closing premises when required to do so
• Liaising with external bodies including pharmacies, medical establishments and official regulating bodies to ensure the company is meeting standards, up to date and working at its maximum capacity
• Develop and implement new administrative systems, such as record keeping
• Record office expenditure and managing the petty cash budget
• Independent thinking and projects are encouraged and commission work will be provided


To apply for this role, please use the form on the right of this page.


We look forward to hearing from you!