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Front of House/Patient Coordinator, Greenhithe, Kent

Job Reference: FOHCR

Salary: £20,000 to £30,000 ( £18,000 - £25,000 + Clinic Bonus )

Date Posted: 02 January 2019

Start Posted: 02 January 2019

Job Type: Full Time

Benefits: 28 days holiday including Bank Holidays No Weekend Work Close at 4.15pm on Friday so that we can all enjoy the weekend.

Qualifications: Previous experience in an Aesthetics Clinic

Job Role

This role suits a candidate who is used to working in a fast-paced environment within a fantastic team that consists of long standing team members. Multi-tasking will be key as you will also assist with the day-to-day running of the clinic.


Reporting to the Clinic Director & Medical Director, your role will be to ensure that all clients receive a warm welcome and have a flawless patient journey. Our patients are the life and soul of this clinic and paramount is patient concierge, greeting clients in the clinic, dealing with enquiries over the phone, via email and via social media. Advising clients on treatments and services, take bookings and payments, and provide an excellent standard of customer service at all times.  There will be general clinic duties such as opening and closing the clinic, dealing with suppliers to ensure the clinic is fully stocked, and ensuring that the treatment rooms and reception area are maintained to a high standard.


Your creative skills will be put to good use on social media for the clinic, posting on Facebook, Instagram and also pro-actively marketing clinic Open Days/Educational Events/Training Events/Booking Conferences and associated travel and accommodation.